In today’s market employee attitude surveys are a commodity. They can easily be found on the internet and are quickly administered and tabulated. These are fine if you want to conduct a survey for the sake of receiving information from employees.
But employee satisfaction surveys are part of a larger process and do not stand alone. They are more than just the questionnaires themselves. What is measured in a general satisfaction survey automatically creates expectations for change. We work closely with your senior management to assess the impact on your employees of asking certain questions. For example, if you ask questions about pay and benefits, this is establishing employee expectations that these conditions will change as a result of the survey (“or why did they ask us in the first place”).
Our expertise is in crafting survey questionnaires that fit the purpose, need and culture of your organization. We advise you on the best way to measure employee attitudes, ask those important questions, and report meaningful results for action planning.
We believe the employee satisfaction survey is the first phase of any change effort and will fit the survey process into the broader change strategy. The survey process should be simple, unobtrusive, and part of the larger process. To this end we enable you to use the survey results most effectively and establish a useful organizational feedback system.